If the files are located in a subfolder within the selected folder you have chosen to import from, be sure to tick the Include Subfolders checkbox in the Import From section. Files from the selected folders do not appear in the Import Dialogue after pressing Open. Please note if the file has been changed by another application, it might not be recognized as a RAW from the supported camera.Ĭase 3. As we state, RAW (from a range of supported digital cameras). Selected files do not appear in the Import DialogueĬapture One is designed to read the files that come straight from the camera. The images should appear in the import dialogue so that you can name and save them to whatever folder or album you want.Ĭase 2. Files are greyed out or cannot be selected when importing into Capture One.Īt this stage of import, you just have to select or highlight the folder the images are in, then click Open. Check the typical cases and solutions to them in order to import and edit images successfully.Ĭase 1. There is a couple of reasons indicating why a file cannot be imported into Capture One or edited with the help of the tools available in Capture One. I cannot edit my files and the tools are greyed out. My files do not appear after being imported.
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